Privacy Policy (UK GDPR Compliant)
We are dedicated to safeguarding your personal data in accordance with the UK General Data Protection Regulation (“UK GDPR”) and relevant UK data protection laws. This privacy policy outlines the legal basis for processing your personal data, the measures in place to ensure its security, and your rights under current legislation.
Personal data we process may include your name, contact details, and information submitted when interacting with our website or services. We collect and process such data only where it is necessary for legitimate purposes, such as fulfilling contracts, responding to enquiries, or complying with legal obligations. All processing of personal data is conducted lawfully, fairly, and transparently.
Your personal data will not be sold, rented, or disclosed to unauthorised third parties. Data may be shared with service providers under strict contractual terms that ensure compliance with UK GDPR. We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
Lawful Basis and Data Usage
We collect personal data when you submit forms, register for services, or communicate with us. The categories of data collected may include identification details, contact information, and any information you provide voluntarily.
We process your data for specified and legitimate purposes, such as delivering our services, managing your account, providing customer support, marketing (with your explicit consent where applicable), and fulfilling statutory or contractual obligations.
Personal data may be processed on one or more lawful bases under UK GDPR: consent, contract performance, legal obligation, or legitimate interests. We ensure that, where consent is required, you have the right to withdraw it at any time without detriment.
Data Protection and Security Measures
We employ appropriate technical and organisational measures to protect personal data from unauthorised or unlawful processing, accidental loss, destruction, or damage. This includes encryption, controlled access, and regular review of our information security practices.
Only authorised personnel with a legitimate business need are permitted access to personal data, and all staff are obligated to maintain the confidentiality and security of your information in line with legal requirements.
In the unlikely event of a data breach, we will take immediate steps to mitigate its effects, inform the applicable regulatory authorities, and notify affected individuals where required by law.
Your Rights and Complaints
Under UK GDPR, you have the right to request access to your personal data, rectification or erasure of inaccurate or incomplete data, restriction or objection to processing, and data portability. We will respond to such requests according to statutory deadlines, subject to applicable exemptions.
To exercise your rights or for further information, please contact our Data Protection Officer at the email or address published on our website. If you are dissatisfied with our response, you may lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection.
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